Terms and Conditions

Last updated: 09 March 2025

Welcome to Custom Embroidery. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our store.

1. General Information

This website is operated by Custom Embroidery. Throughout the site, the terms “we”, “us” and “our” refer to Custom Embroidery. By visiting our site and purchasing from us, you agree to be bound by these Terms and Conditions.

2. Online Store Terms

You must be at least the age of majority in your state or country to use this website.
You may not use our products for any illegal or unauthorized purpose.
You must not transmit any viruses or malicious code.

3. Product Information

We try to display product descriptions, images, and prices as accurately as possible. However, we do not guarantee that all information on the website is always complete, current, or error-free.

4. Pricing and Payments

All prices are listed in the applicable currency and may change without notice.
We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.
Payments are processed securely through trusted payment providers.

5. Shipping

Shipping times may vary depending on location and product availability. We are not responsible for delays caused by shipping carriers or customs.

6. Returns and Refunds

Please review our Refund Policy for details regarding returns, exchanges, and refunds.

7. Intellectual Property

All content on this website including text, images, logos, and designs is the property of Custom Embroidery and may not be used without permission.